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Creating Government Websites that Continuously Benefit Constituents

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Creating Government Websites that Continuously Benefit Constituents

July 29
23:03 2022
A government website will need to be mobile-friendly, easy to navigate, and ADA-accessible.
Before you get started with construction or redesign of your government website, you will need to familiarize yourself with your constituents, any federal or State legislation or requirement that will apply to your website. Essentially, your site should have the ability to be modernized, focus on customer experience, adhere to a list of standards, meet a high standard of privacy and data protection, and maintain a level of accessibility.

How NAOSSOFT Can Make Your Government Website Shine

Government websites may seem dull, but contrary to popular belief, a great government website is anything but! Citizens have come to expect the same experiences from a government site as they do from designs within the private sector. The best government websites, especially city websites, are highly searchable, well-organized, and rich with relevant content. But many civic departments around the country can struggle to get there on their own; read on to see how NAOSSOFT helps local, state, and federal governments succeed in all three areas. 

Getting familiar with legislation

Before you get started with construction or redesign of your government website, you will need to familiarize yourself with legislation that will apply to your website. Essentially, your site should have the ability to be modernized, focus on customer experience, adhere to a list of standards, meet a high standard of privacy and data protection, and maintain a level of accessibility. There may be country-specific legislation your site is also required to follow.

Have no fear! When it comes to background research, NAOSSOFT does all the legwork for you, so you can focus on the needs of your website, rather than get lost in bureaucratic details. 

Website searchability 

SEO is not only a private sector issue. Using clear content written in plain speech not only helps deliver on a service-minded approach, it also contributes to a website’s searchability. When your website shows up first on a search engine, it is far more likely to be utilized by the public. Searchability also goes hand-in-hand with accessibility, which is the crux of government website design. NAOSSOFT’s elegant yet straightforward approach to web design and content makes your government website work for everyone, helping the community that needs it most.

What to include on a city website

A city’s website is often the primary source for citizens to get information about their local government: this information helps them accomplish a huge variety of day-to-day tasks and transactions, thus enriching their lives. Residents and taxpayers should expect to find key information on a city’s website; a local website must be designed with the customer experience in mind for it to be effective.

A local government should always be transparent in its dealings, and a clear, comprehensive website contributes to clarity. Be sure to include the city’s budget information (for the fiscal year and past three years). Detailed city meetings, agendas, and elections are also essential information, giving citizens a chance to participate in their local government. Disclose all key information about elected officials and administrative officials. If these officials have received campaign contributions from any vendors who sell services to the city, this information should also show up on the city’s website. Financial and performance audits should be posted, including evaluations of any specific agencies or commissions. Unfortunately, emergencies always happen, so a local government must be prepared: having an area on your homepage or sidebars for alerts is key to providing updates that residents need to know.

Your municipality’s website needs to have key information for transactions, but it also should provide a comprehensive list of local events and things to do. Residents and visitors also need to know that your city government is not only transparent, but also knows where the fun is!  

Clear and comprehensive information on how citizens can access public records is of utmost importance. This information should be straightforward, user friendly, and easy to find, whether the page is displayed on desktop or a mobile device. Every community has its own needs, and NAOSSOFT’s web content and design is tailored to those specific needs. NAOSSOFT specializes in web content optimized for desktop and mobile devices, so citizens can access all your site has to offer, no matter what device they use. 

How NAOSSOFT can work for your local government website

Websites within the private sector tend to target one or a few different demographics. A government website is different in that it must work to serve all its citizens, not just a select few. But why should a city or municipality have to miss out on a fresh, up-to-date website? Even smaller local governments must now learn to embrace smart website design, and NAOSSOFT helps them do just that. NAOSSOFT is a vibrant and innovative technology company that specializes in superior web design, from start to finish. NAOSSOFT’s committed team is with you at every step to ensure your government website shines, helping bridge the gaps within communities and making them stronger as a result. 

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Company Name: NAOSSOFT
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Country: United States
Website: naossoft.com